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Fees paid to Uplift Education for our services are non-refundable and non-transferrable unless an exceptional circumstance arises. Exceptions will only be made if evidence is provided or Uplift believe it is reasonable to make an exception.
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If Uplift Education cancels a lesson for any reason, the lesson fee will not be deducted from prepaid lesson credit.
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Uplift Education reserves the right to deny service if student invoices are overdue. The student/parent understands that the student’s access to Uplift Online portals may be barred upon the conclusion of the student’s final paid lesson.
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The student/parent understands that Uplift Education reserves the right to increase the size of any class, change the allocated tutor and change the class time in extenuating circumstances.
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The student/parent understands that if the student behaves in an inappropriate manner, then Uplift Education reserves the right to deny service to the student. The student/parent understands that no refund will be issued in such a circumstance.
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The student/parent understands that Uplift Education has a zero-tolerance vandalism policy. In the event of vandalism occurring, the student/parent agrees to pay the cost of repairing the property to its original state. If the student/parent refuses to make this payment, Uplift Education may use advance prepayment credit to repair the damage.
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The parent/student gives permission to Uplift Education to use photos and videos of the student for marketing and promotional purposes.
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The parent/student understands that Uplift is not responsible for any connectivity and technical issues that may impact the learning of students who opt-in for distance learning lesson delivery. This includes slow internet speeds, software, and hardware malfunctions and any like issues.
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The parent/student understands that if the student opts in for face to face lessons but attends 3 consecutive lessons online, Uplift Education will assume the student’s enrolment has now converted to our online/ distance learning.
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The parent/student understands that payment of an invoice indicates binding acceptance of our terms and conditions.